Newell Gurus

Gang,

This morning I am in the coach after having been away for a while.  I realized that my aquahot was not making hot water using the electric side.  Not a good thing!  (The diesel side works).

I thought to myself what would @"Trainer" (Rudy Leget) do.  I checked the fuses and bumped the relays but no joy.  In a fit of self doubt, I called Rudy.  It was so good to hear his voice.  He first had me check the little red overheat breaker inside the panel above the burner.  Sure enough, the red button was popped out.  I clicked it back in.  In a few minutes my hot water returned.

I have two take-aways from this experience....

1)  Rudy is THE MAN when it comes to aquahot.  He has some sort of sixth sense....When I said that I had my hand on a part, he said "Not that part, its the one to the left".  How did he know???!!!  His knowledge, friendly demeanor, and quick wit make him a joy to work with.   (Hint:  If you want your aquahot to really sing, give the music to Rudy).

2)  The Gurus are really a great bunch of guys / gals.  Whenever I am getting frustrated, I know there are a bunch of guys willing to take a call and set me on a success path.  

Thanks for all you do!

bill
ps.  Happy New Year and safe travels y'all!

Rudy is the man!!
He has helped me numerous times.
Thanks Rudy for all you do for us.

Be careful folks, I only have a very few more checks to pay for all this praise. But I can still say thanks a giant bunch. I do enjoy helping where I can.

rudy has helped me as well.

he is a true guru

tom

Same here. Praise for the AH guru. He is always cheerful when he answers the phone, although he did chastise me once for NOT calling him.

Rudy,

You are BEST. look forward to seeing you at the next rally. Have a great year!

Bill, if you attend the rally, I have made DVDs of Rudy's lecture on how to service the AquHot. I will have copies with me.

Yup, I am going to be there! Thanks!

For those of you who are still thinking about attending the rally...Rudy will be there and will not only fix your aquahot, but he will show you how YOU can fix your aquahot.

Cant wait to see you all!

Yep, Rudy's the man! And his value goes up tremendously during the cold days of winter and after a cold shower....

Just sent Rudy and email - thanks for posting this!