Newell Gurus

Full Version: First time at Newell Service
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So, I’ve visited Newell a couple times before but never here for service, till today. I talked to Mike Ellis last week and he was able to squeeze me in “first thing Monday morning”. Cool....so I spent all of Sunday driving to get here to Newell, and did just that by 7pm Sunday night. I’ve always heard that Newell Service starts bright and early, so I made sure we were up and ready by 6am. At 6:20am I wandered around and found nobody. 6:40 I went inside and found Mike. It was then that I realized that my phone (and alarm) was still in Michigan time!  ?
Bryan,
Mike Ellis is our Service Writer. We have been extremely pleased with his help and the service that we have received at Newell. The techs start at 6:30 and I have had them knocking on my door before 6:45. They work a 10 hour day with two breaks and lunch. Usually I will go buy 8 dozen donuts and take to the service department on one of the mornings. Everybody seems to appreciate the gesture.

Reese Cantrell
Newell Coach 1242
Wow, 96 donuts! Karen said we should deliver salads instead - the carbs will slow them down lol