11-17-2015, 10:50 AM
We decided to visit HWH in MO while we were nearby (working in Davenport, IA) since they built our slideout rooms and leveling system (or so we thought). We got there the night before in a torrential rain storm and the parking lot was very muddy the next morning but it had cleared up so all was well.
We had an appointment at 10am and a tech showed up to help us around then.
We were directed to a garage bay and pulled in so we were nice and dry to deploy the slides.
Another tech came in and looked at the front and bedroom slides while they were still in and informed us that the slide rooms and electronics were made by them but the rest of the system was built entirely by Newell including the air bladder seals and hydraulic systems. He basically said the same for the HWH leveling system. And then he sent us on our way with a no charge bill... So we have to take the coach to Newell for any servicing including slide seals.
Live and learn, at least Newell is still in business and we can take it there if no other option exists (they are always a long way from us)...
We had an appointment at 10am and a tech showed up to help us around then.
We were directed to a garage bay and pulled in so we were nice and dry to deploy the slides.
Another tech came in and looked at the front and bedroom slides while they were still in and informed us that the slide rooms and electronics were made by them but the rest of the system was built entirely by Newell including the air bladder seals and hydraulic systems. He basically said the same for the HWH leveling system. And then he sent us on our way with a no charge bill... So we have to take the coach to Newell for any servicing including slide seals.
Live and learn, at least Newell is still in business and we can take it there if no other option exists (they are always a long way from us)...