Newell Gurus

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I have just had my coach taken from preston ID to Baltimore to be shipped to the UK, its a 2008 Newell with the glass dash,
The driver has reported the glass dash shutting down completely on a intermittent basis, the coach still runs fine and after approx 30 mins it comes back on again, has any one experienced this? is it a common fault? is there a easy fix!?
Thanks in advance,
Rob