Newell Gurus

hi,  i am working on tonys 2003.  it has the bode air door

he has not had the outside keypad work for some time.  

it is a essex ke1602.  i have the manual for it from my coach.  i reprogrammed it to his desired master code an entry codes.  

but.....the relay is not claking like mine does and the door does not lock.  the keypad is operating correctly i believe so it is the control panel and or the relay

the relay powers a solenoid of some type that makes a noise directly behind the keypad on mine.  he said it used to work and make that noise but no longer.  

he seems to think there is something in the rear bedroom closet that is for it.  

the control box is not where it is in mine.  is it behind the master lighting panel that is on your left as you enter?

any wisdom here?

tom

Open the door on the first cabinet on the left just inside the door below the lighting control panel. Look below the shelf in that cabinet on mine there is a cutout and the controls are in there.

i looked once in their but will try it again.

thanks

tom