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Newell Gurus
Factory service - Printable Version

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+--- Thread: Factory service (/showthread.php?tid=1526)



Factory service - Yachts - 05-25-2014

A big thank you to the guys at Newell. I dropped 701 off 2 weeks ago for some paint work and a smal punch list of items. When I had purchased it, the tire pressure monitor system was not working and I figured since that was not working when I bought it And it was an after market add on I was just going to be without it. Since mine has the 365 upgrade tire blowouts have not been an issue On those tires. Well Newell noticed it wasn't working and it was just like I had on 512.. When I picked it up they had replaced it with a full8 tire pressure pros system! And didn't charge me because they said when we sell you a coach we warranty everything. Thank you Newell


RE: Factory service - Dmatz - 05-26-2014

That is amazing! The more I hear about Newell's service the better it gets. Now if a service. Enter would open in the north east.


RE: Factory service - rheavn - 05-26-2014

It even gets more amazing. About 4 or 5 years ago a guy inquired about the heater filters on his 1970s vintage Newell coach. He said he couldn't figure out how to get to them. A Newell rep, who monitored the forum, chimed in and said that they had mis-engineered a few of those. He said if you would bring the coach to the factory they would re-engineer the install so the filters were accessible at their expense. Now the coach was 30+ years old, but they stood behind what they felt was a mistake.

I couldn't find the original post so I relate the story from memory, but that is close.


RE: Factory service - Dmatz - 05-26-2014

That is absolutely amazing. Like the Nordstrom's of the RV world.


RE: Factory service - whatsnewell - 05-26-2014

Remarkable!


RE: Factory service - kaptain - 11-12-2022

(05-25-2014, 07:04 PM)Yachts Wrote:  A big thank you to the guys at Newell. I dropped 701 off 2 weeks ago for some paint work and a smal punch list of items. When I had purchased it, the tire pressure monitor system was not working and I figured since that was not working when I bought it And it was an after market add on I was just going to be without it. Since mine has the 365 upgrade tire blowouts have not been an issue On those tires. Well Newell noticed it wasn't working and it was just like I had on 512.. When I picked it up they had replaced it with a full8 tire pressure pros system! And didn't charge me because they said when we sell you a coach we warranty everything. Thank you Newell





I was wondering if this TPMS on coach 701 is a factory original or an aftermarket install. Now it's clear to me. 
But I still don't know if it works or not.  It seems I need to find a mini-USB power cord to be able to power it on.

   


RE: Factory service - Richard - 11-13-2022

Nope, not factory original. The factory original used monitors inside the tire, and Newell only used them on the fronts. The company that makes that system no longer services the RV market.


RE: Factory service - folivier - 11-13-2022

The sensors, etc. might still be available. A few years ago I bought some from somewhere online. They were the type that screw onto the tire valve. Search on eBay, amazon, rvupgrade.com, etc.