[rcantrell52]

Talked with the warranty department at Progressive Industries late last week and explained the issue and that I did not have a receipt. I was told to submit a claim and in the space for the receipt just add picture of the surge protector. Also, I was told that the claim probably would be rejected without the receipt and if that happened to call him back. The claim was rejected and I called the person back and informed him that claim was denied. The person that I had been talking with did a manual approval of my claim and I received notice on Tuesday that a new surge protector had been shipped to me. 
I appreciate excellent customer service.

Reese 

Newell Coach 1242