[rheavn]

"The floor was a big pain in the derriere! It did not come up as it was supposed to for Newell did not install it the way they were supposed to. Long story short I had to have a completely new heated bathroom floor put in."

"The downside is my floor hatch took all day yesterday to get out at the factory. Turns out someone decided to screw down half of the panel in an area covered with tile. Looks like 4 or 5 tiles will need replacing. Ugh.. But thats not really surprising as many people have reported problems with the original install."

It is very disturbing to hear that the floor hatches are not opening without damaging the floors.  This should not be happening.  My floor hatch, tiled in a rear bath, came out & went back in without damage.  I would be discussing this issue with the highest people at Newell.  Servicing the engine is a necessary reality and a functioning hatch is absolutely required.