[rheavn]

During my stay at the Newell factory, I had several conversations with service personnel who were familiar with the Gurus. I heard nothing but positive comments concerning us and what we are doing. But I also heard a common reminder that I feel is important to pass on and reinforce. If you are working on a particular year & model production car, you will encounter exactly the same car, every time. When working on Newells we must remember that "no two Newells are the same". My coach, #531 and Russ White's coach, #530 are a good example. Although they were born at the same time, at the same place, by the same people Russ and I have noted about a thousand differences--we are unidentical twins. A second point for each of us to remember is that there are very few "one fix fits all". We need to keep in mind that a fix for one coach, may not help the next one of us. Behind this is the fact that the original builders had different wants and foresaw different uses. I think both of these points are important for both the person asking for help and the person trying to provide help.