[RobSC]

Curious as to the symptoms?

Last few months I would get an "out of alignment error" when retracting.  I could clear the fault and assist the slide by pulling on the kitchen counter area at the end that was dragging.  This would help to get the motor spinning (working) and complete the retraction.  I called Newell, and we ran some tests in manual mode with the one motor (b) failing to operate while the other motor (a) had no issues.  They felt the one motor was bad and suggested replacing both at the same time.

Not looking forward to this project as gaining access to the motors is from underneath/basement areas. The (b) motor is located near my generator radiator/blower fan bay, which I guess is going to have to be removed.  I may end up just taking it to Newell and letting them handle it.