08-25-2021, 05:11 PM
Wow. I just received a package from Newell with a Coleman Mach thermostat and a dual snap disc thermostat for the Aquahot. Maybe weighs 1lb together.
They gave me the prices for the items. I was OK with that. Asked if I wanted/needed next day shipping...I didn't. Told me it would be 19.99 for shipping. OK.
Just looked at the invoice attached to the box and noticed a $48.85 Service and Handling charge!
What?? No mention of this during my conversations with Newell. I WILL be calling about this tomorrow.
Is this normal for small stuff? Is it always around $50. Seems pretty steep for pulling parts off a shelf and putting them in a box.
They gave me the prices for the items. I was OK with that. Asked if I wanted/needed next day shipping...I didn't. Told me it would be 19.99 for shipping. OK.
Just looked at the invoice attached to the box and noticed a $48.85 Service and Handling charge!
What?? No mention of this during my conversations with Newell. I WILL be calling about this tomorrow.
Is this normal for small stuff? Is it always around $50. Seems pretty steep for pulling parts off a shelf and putting them in a box.
Be seeing you,
Rick Miller
#423
1996, 45'+, Non-slide, Series 60, ABS, 1.5 Bath, Reverse Floorplan