[folivier]

Welcome Don. My purchase with Balqon was an extreme test of patience. They are the USA distributor but aren't very up on customer service. I spoke with the CEO and he was very knowledgeable and extremely helpful but as you can imagine it was difficult to catch him. They don't seem to answer the phone, it often goes to voicemail. I had Mr. Samra quote me on 4 cells with a BMS system and the connector straps. These are available through other suppliers but with Balqon supplying them I knew that I would get the correct ones. I'll pm you his phone number so you can contact him.