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Newell Coach Skin Rivet Inspection
#1
Greetings Gurus:
Richard Entrekin and Tom McCloud reached out to us with a question about some instances of rivets shearing between the slides on some coaches. As we looked into it, we decided that conducting a bi-annual inspection is a good practice to add to your list of maintenance procedures. Please see the attached letter, and related inspection process. As the letter indicates, should your inspection reveal the need for a repair, please contact Newell for support.
 
Best Regards,
Grant Kernan
General Manager
Newell Coach


Attached Files
.pdf   Rivet Campaign V6.pdf (Size: 183.42 KB / Downloads: 55)
.pdf   Rivet Inspection Procedure.pdf (Size: 393.49 KB / Downloads: 79)
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#2
(05-14-2018, 02:22 PM)gkernan Wrote: Greetings Gurus:
Richard Entrekin and Tom McCloud reached out to us with a question about some instances of rivets shearing between the slides on some coaches. As we looked into it, we decided that conducting a bi-annual inspection is a good practice to add to your list of maintenance procedures. Please see the attached letter, and related inspection process. As the letter indicates, should your inspection reveal the need for a repair, please contact Newell for support.
 
Best Regards,
Grant Kernan
General Manager
Newell Coach

I only had three rivets left on inspection
Rolleyes Ashley Pardue Coach 589
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#3
Hi Ashley - We're here to help. Please call Mike Ellis at 918-542-3344 ext 280 and he can provide support to get the rivets replaced. He is available Monday thru Thursday, 6:30 a.m. to 5:00 p.m.
- Grant
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#4
We were at Newell last week for service and Mike informed me of the rivet inspection. Several rivets were replaced and Mike did a thorough description of the process and what it would correct.  Mike has ALWAYS done an excellent job for us and we are very grateful for his knowledge and skills.

Reese

Newell Coach 1242
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#5
Had the rivet inspection done--no loose or missing rivets.
Steve Bare
1999 Newell 2 slide #531
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#6
Are the susceptible rivets only on the driver side between slide 1 and 2, or should we be checking the curb side as well? (I know it just says the former, but it like the design would be the same on the other side.)
2008 Newell #1234
Boulder, CO

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#7
You should be checking any side that has slides.
Michael Day
1992 Newell 43.5' #281
NewellOwner.com
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#8
Going to call mike my upper skin between slide 1-2 has shifted 1/4 to the rear
Roger1 coach#588 2001 triple slide 45.8 
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#9
I spoke with Newell yesterday, and they said it is only necessary to check the driver side (between slides 1 and 2). They said it happens frequently on that side, but not on the curb side. Interesting...
2008 Newell #1234
Boulder, CO

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