02-25-2020, 01:28 AM
Vinnie,
Sorry to hear about your troubles. I doubt sitting down with the owner again at this point will do anything but delay a satisfactory conclusion.
From your discussion he's just not willing or able to perform (IMHO) been through similar situations in this country and others. At this time you're beginning to accrue damages and loss of use of your coach. Time you found out how much power you have over the situation so spending a few hundred bucks with a Florida lawyer versed in consumer law will spell out the range of movement you have. The statement from the owner that he could not say how many hours each worker spent on the coach is a very bad sign and an indication of an unprofessional company. If they can't say how many hours were worked, by whom, on what date, doing what action I would guess thats cause for not paying the bill.
My guess is the bast possible result for you at this time is getting the coach out of this shop with no more work performed on it as it appears none of it can be trusted. I would not try to have them make it road worthy, that I'm afraid might never happen. Get it onto a trailer and sent over to Newell and have it properly repaired.
When I purchased my coach 2 years ago it was apparent that getting the coach to the factory once or twice a year was just something I would need to do. No idea as to what option really exists other than dedicating all of your time to learning every system and figuring out how you're going to manage to do all of the work under the coach safely.
The issue of how and where to service equipment is widespread in almost all items we deal with today. Competent workers are very hard to find and ones with the ability to work on Newells is just not something you are going to fall into easily. My own feeling is should Newell ever close its doors my coach will immediately be put up for sale at at whatever price it would take to get rid of it. Just too many unknowns in its construction. I purchased the Newell for the service it can give me not the service I need to give it.
Good luck,
Mike
Sorry to hear about your troubles. I doubt sitting down with the owner again at this point will do anything but delay a satisfactory conclusion.
From your discussion he's just not willing or able to perform (IMHO) been through similar situations in this country and others. At this time you're beginning to accrue damages and loss of use of your coach. Time you found out how much power you have over the situation so spending a few hundred bucks with a Florida lawyer versed in consumer law will spell out the range of movement you have. The statement from the owner that he could not say how many hours each worker spent on the coach is a very bad sign and an indication of an unprofessional company. If they can't say how many hours were worked, by whom, on what date, doing what action I would guess thats cause for not paying the bill.
My guess is the bast possible result for you at this time is getting the coach out of this shop with no more work performed on it as it appears none of it can be trusted. I would not try to have them make it road worthy, that I'm afraid might never happen. Get it onto a trailer and sent over to Newell and have it properly repaired.
When I purchased my coach 2 years ago it was apparent that getting the coach to the factory once or twice a year was just something I would need to do. No idea as to what option really exists other than dedicating all of your time to learning every system and figuring out how you're going to manage to do all of the work under the coach safely.
The issue of how and where to service equipment is widespread in almost all items we deal with today. Competent workers are very hard to find and ones with the ability to work on Newells is just not something you are going to fall into easily. My own feeling is should Newell ever close its doors my coach will immediately be put up for sale at at whatever price it would take to get rid of it. Just too many unknowns in its construction. I purchased the Newell for the service it can give me not the service I need to give it.
Good luck,
Mike
2008 Newell #1223 4 slide, Cat C15 with ZF 12 spd, 2004 Chevy Silverado 4x4 Duramax 6.6