[Richard]

I think Chappell has provided insight into the situation. I am not defending or criticizing Newell's position on this, just saying I understand it. One, there is personal info in that file on previous owners such as names, addresses, and maybe DL and SS numbers. No way is Newell going to allow someone else to see that. Two, if they were to share info with potential buyers then they could create a situation where the owner hears that Newell has shared info that killed a potential deal.

Yeah, I would like to have schematics, blue prints, and the maintenance history records. They would help me immensely figure out some of problem solving. I wish Newell would provide that for owners on some sort of basis. I would gladly pay for the hours needed to round it up and copy. But, I am not holding my breath..............

It may be that that most of the original buyers of Newell coaches aren't all that interested in blueprints and schematics (Matz excluded). We of the self warranty crowd aren't Newell's mainstream business.