[bryguymi]

I sent an email to Newell, they got back with me today with the info I needed...........in a nutshell, the aluminum threshold needs to be removed, which then reveals some screws that hold the lower track in place; the upper track has similar screws which need to be removes as well.  Then both track can be slid out, and with them will come the Phantom Screen mechanism. 

It's amazing how easy some things are when you have the correct information. 

The Phantom Screen service rep is scheduled to be back tomorrow to make the necessary repairs to the screen mechanism, I will then reinstall the screen, and life will be good!