01-02-2025, 07:41 AM
Manuel,
The short answer is yes, the IOS change did cause your problems. I would call Newell today, Jan 2, before 3pm CST. Have all your version numbers written down before you talk with them.
If you attempt this again, read about or ask about software version compatibility. As well, it could be as simple as having the password to control the software. It may control a "compatibility mode".
When you upgrade software on one part if any system it is almost always true that you need to update all or part of the other software. Think of software as a language spoken by a part if the system. If one part is changed it may be speaking a new dialect or may have a change in vocabulary. Don't try to figure out the reason, just know that it is not always backwards compatible.
Regards,
Bob
The short answer is yes, the IOS change did cause your problems. I would call Newell today, Jan 2, before 3pm CST. Have all your version numbers written down before you talk with them.
If you attempt this again, read about or ask about software version compatibility. As well, it could be as simple as having the password to control the software. It may control a "compatibility mode".
When you upgrade software on one part if any system it is almost always true that you need to update all or part of the other software. Think of software as a language spoken by a part if the system. If one part is changed it may be speaking a new dialect or may have a change in vocabulary. Don't try to figure out the reason, just know that it is not always backwards compatible.
Regards,
Bob
Bob & Dottie
Newell 1261 & Jeep Grand Cherokee fulltimers
Past Teton Reliance 45' 5th wheel
Custom Volvo VNL780 tow vehicle
2014 Smart car