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I’d like to start with this makes me sick

Large branch fell off a tree and hit the roof of the coach.  I’ll attach some pictures. What is the best way to go about repairing this??  And recommendations on shops??  Yes it’s insured.  

Also is the roof aluminum??

Oh no, sorry to see that Dennis. As mentioned, you may speak with Newell and see what they say. A good body guy could probably fix that, but the work will be removing the interior items to get to the back side of the metal. 
All the skin on a Newell is aluminum from what i understand, well except the front and rear caps which are fiberglass.