[wadestaley]

Hi Richard,
When we turn the key on for the slide, it comes on and when we turn the key off the light goes off
When we hit the switch to extend or close, we hear the motors working
The room will not move any direction
the seal is deflated at this time.

When this happened, we had the slide out, when we went to close the slide, the floor dropped down,
the slide started to move, then stopped. the rear of the slide started in and the front came in about 3 inches.
When talking back to Newell, they think the slide is off the track. They told us where to check to see if it is off track.

Thanks so much for your help!
Wade Staley