10-29-2013, 09:04 PM
I have HWH slides. Been on the road a week. Slides going in & out with no problems. Now in SoCal, I went to put slides out. Salon slide goes out perfectly. Bedroom slide doesn't move. Suzy goes out to listen in the left front basement compartment where the slide solenoids & motor are located. When I tried to deploy the bedroom slide all Suzy could hear was solenoid clicks---the pump motor never started.
A call to Newell advised me that the slide motor had probably quit working. Absolutely no warning of any kind prior. They gave me a few diagnostic checks to verify the cause. When the switch was depressed the battery voltage was going to the motor which should have caused it to start.
Newell advised me to get a 4" motor from parts. I ordered the motor from Chuck who overnighted it to me in SoCal.
My coach had a 3" motor. I was advised to get the 4" motor that is available and is more heavy duty. The 4" motor is much larger, weighs at least twice as much, but did indeed bolt right up. Took about an hour to r & r the slide pump. Hardest part of the install was that it was done "in the blind" as your view is blocked by the solenoids. Slides are now working normally. Slide motor is Newell part #AP 14608.
A few thank you s are in order. Thank you to Tommy Key who assisted me in diagnosing my problem. Thank you to Chuck in parts for getting the motor to me in about 18 hours after I placed the order. Thank You Karl Blade for the fabulous 24hr/7 day a week customer support that you provide to Newell customers.
A call to Newell advised me that the slide motor had probably quit working. Absolutely no warning of any kind prior. They gave me a few diagnostic checks to verify the cause. When the switch was depressed the battery voltage was going to the motor which should have caused it to start.
Newell advised me to get a 4" motor from parts. I ordered the motor from Chuck who overnighted it to me in SoCal.
My coach had a 3" motor. I was advised to get the 4" motor that is available and is more heavy duty. The 4" motor is much larger, weighs at least twice as much, but did indeed bolt right up. Took about an hour to r & r the slide pump. Hardest part of the install was that it was done "in the blind" as your view is blocked by the solenoids. Slides are now working normally. Slide motor is Newell part #AP 14608.
A few thank you s are in order. Thank you to Tommy Key who assisted me in diagnosing my problem. Thank you to Chuck in parts for getting the motor to me in about 18 hours after I placed the order. Thank You Karl Blade for the fabulous 24hr/7 day a week customer support that you provide to Newell customers.
Steve Bare
1999 Newell 2 slide #531