[57 Eldorado]

Hi, we have a  2002 45 quad slide and I can’t get any slides to operate (HWH slides). The lights work, ie. blinking yellow then solid yellow, when I push retract or extend the red light comes on, but no movement in or out. (I have one slide in, as it worked last week to check batteries). The slide seals are not deflating, so I think there must be a safety switch that won’t allow the slides to work. I’ve checked the fuses in the six clear face HWH boxes and the ones in passenger floorboard. 
I’ve been on the phone with Mike and Mark at Newell, and tried HWH (2 weeks before they will call me back, the lady suggested I manually close them!)
I’m thinking about removing the air lines to the seals, retracting the slides then reinflating them. Would that hurt anything?
We’re supposed to leave for Texas Saturday for month, so any advice would be greatly appreciated!
Thanks Randy