[pestes]

Thanks guys, I'll pull the other boards off tomorrow and check for fuses. I've heard there's a 2 week reply time from HWH, but I'll give them a call as well.

Out of curiosity, has anyone seen or come across a service manual for the HWH controller? I've been through the entire support section of their website but have not seen anything for this system.

I also found out what the crunching noise was. Looks like the angled bar which raises the center of the slide struck the rounded leather covered trim which goes in the upper corner of the room (covers wires and cables runs). Not sure why that would have been higher than ever before this time.