03-14-2013, 07:28 AM
Bill,
I wouldn't put off buying one because I got a first bad one. So far the second new one has performed flawlessly. It got me home from the store and right to my house. Not a big test, but it works. It recalculates extremely fast & does so without telling you. The BIG screen is incredible and you can hear the thing very well even with road noise. I want a unit that I can map on the computer with MapSource software and transfer to the gps. I am able to do so, although there is a little trick to doing it. With VERY limited use I am very pleased with the unit itself.
Things that I am not thrilled with:
Lack of knowledgeable tech support. Just be persistent and insistent to get to second level support and you will be talking with a knowledgeable person.
Owners manual is so generic it borders on unuseful.
The data cord is a joke. It is 18" long. Works fine with a laptop, but not great with a desktop. I purchased 6' cord.
Doesn't come with a glass suction cup mount. Comes with a permanent style stick on holder.
Price is very good for the unit. I would buy the unit again! There will be enough of us with these units that we can provide our own support.
I wouldn't put off buying one because I got a first bad one. So far the second new one has performed flawlessly. It got me home from the store and right to my house. Not a big test, but it works. It recalculates extremely fast & does so without telling you. The BIG screen is incredible and you can hear the thing very well even with road noise. I want a unit that I can map on the computer with MapSource software and transfer to the gps. I am able to do so, although there is a little trick to doing it. With VERY limited use I am very pleased with the unit itself.
Things that I am not thrilled with:
Lack of knowledgeable tech support. Just be persistent and insistent to get to second level support and you will be talking with a knowledgeable person.
Owners manual is so generic it borders on unuseful.
The data cord is a joke. It is 18" long. Works fine with a laptop, but not great with a desktop. I purchased 6' cord.
Doesn't come with a glass suction cup mount. Comes with a permanent style stick on holder.
Price is very good for the unit. I would buy the unit again! There will be enough of us with these units that we can provide our own support.
Steve Bare
1999 Newell 2 slide #531