[RussWhite]

Yes, if I had it all to do over I would never have called Coach-Net, and that is sad. C-N I suppose picked up the bill for the service to come, but that is all they do. I have sent them a summary of the events and will let you all know if there is any positive response.
My initial assessment of the road service they sent was not good, but I briefly though the conversation might not go well if I tried to send him away based on looks. I was pretty stressed out after blocking traffic and felt I had no really good option but to sign and proceed. I had already waited a long time and there was just some relief in having someone arrive and say "no problem" I can get you going.

I saw two big issues: They dispatched an incompetent and very remotely located service truck with no onboard inventory of basic parts. I should have left him stranded there and let him find his own battery boost - but of course I couldn't. Being alone did not help.
He expected payment on the spot and had already inquired if I had a credit card other than American Express.

Russ