[Dmatz]

I have had my Newell now for a bit over a month. I am getting to be a real expert now lol. I wish to share some feedback on my experience. Many of you shared with me during this process of our build how great Newell service is, what a great customer focused company they are and how they go above and beyond to serve their customers.

I have first hand experience of having the executive team listen to me and change policy on feedback. The management team does truly care how we as users feel about our experience and how they can do better. The front line employees are engaged in this process as well.

I have found that they are willing to do what it takes to make the customer happy. I know you all may fell that as a new coach builder / owner I may be treated different however I have to tell you that the service customers I have met raved about them as well. Todd the new vp of service is walking the floor and asking customers for feed back. This is my 5th coach and my 3rd new coach. I have to tell you Newell is for sure setting a model to follow.

Thank you to all of you here for the confidence you have installed in me about Newell. It really is better than a Prevost.