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I have not had much interaction with Newell, so cannot say to much about it. I do all my own work and from what I have done over the years I can source most all the parts etc that I need to do the work. I need to start working on a relationship with Newell as I think that I would like to support owners with another quality place to have work done in the future.

I can tell you that I am sure that Newell is by far better than any other manufacturer out there especially the commercial made RV's. The fact is that the support of Newell and the support from Newell Gurus is invaluable because no matter what you have the shops that are out there are all having the same issue. The trained people and knowledge is leaving the industry at a fast pace, training and replacement of those with knowledge is not keeping pace with those who are leaving. This is a problem nationwide so you are going to have issues with finding good help across the country, so having support via Newell and Newell Gurus is invaluable. 
We have done the same thing over on Wanderlodge Owners Group as well. Wanderlodges no longer have factory support from Bluebird so that Wanderlodge group and a few specialty shops are all we have, the forum group there fills a large void. 


Thanks to those who make this forum possible! 

Its a great forum and has helped me and I am sure countless others. I do my best to help contribute any knowledge that I have to help others as a way of keeping this forum alive.