08-18-2026, 06:15 PM
This is my experience. I have an older coach. 1997
The factory has gotten me some parts that I couldn’t find or get and they come quickly. Cambri in the parts dept is great.
The service work that I’ve gotten done there has been acceptable with a couple hiccups. Great thing about getting work done there is they know what to do and where to start and aren’t figuring it out on your dime. Everyone is always friendly and happy to see you.
They told me they have all the records dating back to the beginning
I do think as time marches on and some of the older techs retire the new ones aren’t as familiar with the older coaches but it’s like that anywhere
This forum is a great resource. They’ve bailed me out more times than I can count
An older coach does rewrite quite a bit of maintenance and upkeep. But everyone here is willing to help and point you in the right direction
The factory has gotten me some parts that I couldn’t find or get and they come quickly. Cambri in the parts dept is great.
The service work that I’ve gotten done there has been acceptable with a couple hiccups. Great thing about getting work done there is they know what to do and where to start and aren’t figuring it out on your dime. Everyone is always friendly and happy to see you.
They told me they have all the records dating back to the beginning
I do think as time marches on and some of the older techs retire the new ones aren’t as familiar with the older coaches but it’s like that anywhere
This forum is a great resource. They’ve bailed me out more times than I can count
An older coach does rewrite quite a bit of maintenance and upkeep. But everyone here is willing to help and point you in the right direction
Dennis White
1997 Newell Coach 454
Canfield OH