05-12-2022, 08:12 AM
I am curious. What are the typical repair times for coaches that go to Newell for repairs/service? What is the longest you have left your coach at the factory?
My parents have a coach that was dropped off in January but as of today, has not been fixed/repaired. They originally left the coach with a list of repairs/service and they were looking at having new floors installed. They ended up deciding against the floors a few months ago, but the repairs have still not been completed. Currently, it is pending a repair on the engine break (which Newell sent off to another shop a month or two ago but the issue was not resolved so they sent it back out).
I am not meaning this post as a complaint by any means, but rather trying to get a feeling for whether or not this is normal. The same coach was left at Newell for roughly 4-5 months a couple of years ago as well. This just seems really inefficient to me.
My parents have a coach that was dropped off in January but as of today, has not been fixed/repaired. They originally left the coach with a list of repairs/service and they were looking at having new floors installed. They ended up deciding against the floors a few months ago, but the repairs have still not been completed. Currently, it is pending a repair on the engine break (which Newell sent off to another shop a month or two ago but the issue was not resolved so they sent it back out).
I am not meaning this post as a complaint by any means, but rather trying to get a feeling for whether or not this is normal. The same coach was left at Newell for roughly 4-5 months a couple of years ago as well. This just seems really inefficient to me.