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Entry Step Won't Retract
#1

Coach has been sitting for three weeks, went to exercise it today and the steps wouldn't retract. Anyone know where the fuse is located?

Bob Miller
Previous owner of #390
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#2

Inside the first bay where the a/c units are. Left hand side
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#3

The steps have a torque sensor to stop them if they strike something while opening. If they are sticky they won't operate properly. Try spraying the lube of your choice on all of the joints. That may be all it needs.

Forest & Cindy Olivier
1987 log cabin
2011 Roadtrek C210P
PO 1999 Foretravel 36'
1998 Newell 45' #486 

1993 Newell 39' #337 
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#4

Bob,

I think the fuse may be in the passenger kick panel. In addition to what Forest suggested, look under the steps and find the arm that attaches the motor to the steps. IIRC, there is small pin with either a circlip or cotter pin. Pull the connecting pin, and close the door. If the motor actuates then the steps are stuck and overcoming the torque stall on the motor.

Richard and Rhonda Entrekin
99 Newell, 512
Maverick Hybrid Toad
Inverness, FL (when we're home Cool )
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#5

Good advice so far. If motor still not working after disconnecting steps, here is a troubleshooting guide.

http://support.powergearus.com/techdocs/...0Chart.pdf

Steve Bare
1999 Newell 2 slide #531
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#6

I disconnect the steps from the motor/gearbox in my initial troubleshooting, steps move freely. Nice troubleshooting guide. I will run through the flow chart and let you all know what I find.

Bob Miller
Previous owner of #390
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#7

Used the trouble shooting chart and determined the motor was shot. PPL in Houston had the parts however; you can't order the motor alone, it comes with everything but the steps. I ordered on a Monday and got it on Wednesday. Great service. While I had the steps apart, I took the opportunity to remove them for inspection and paint. Found some cracks on the mount. Sandblasted, welded, painted, lubed and reinstalled. Thanks for the help guys

Bob Miller
Previous owner of #390
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#8

I just finished rebuilding my steps. The motor is a 1988 Lincoln power window motor, ACI window lift motor part # 83694, $46.00 at autozone. Three bolts will remove the motor/wormgearbox from the step gearbox to replace.

1993 Newell (316) 45' 8V92,towing an Imperial open trailer or RnR custom built enclosed trailer. FMCA#232958 '67 Airstream Overlander 27' '67GTO,'76TransAm,'52Chevy panel, 2000 Corvette "Lingenfelter"modified, '23 Grand Cherokee.
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#9

You guys are amazing how you can find parts! I probably would have still gone with replacing all the components.....its just me. Now that there is a new gearbox, electronic controller and switch, there isn't anything else to break.

Bob Miller
Previous owner of #390
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#10

Replacing all of the components is really the best way.
The main gearbox has a bit of "play" in it but since we only take a few weekend trips per year I decided to lube it and use it. I've been told that the electronic controller is fairly trouble-free so I left that in place. The initial problem with mine was the plastic gear in the wormgear box stripped. I also found some stress cracks on the mounting plate and welded them up before stripping and painting with Eastwood "chassis black".

1993 Newell (316) 45' 8V92,towing an Imperial open trailer or RnR custom built enclosed trailer. FMCA#232958 '67 Airstream Overlander 27' '67GTO,'76TransAm,'52Chevy panel, 2000 Corvette "Lingenfelter"modified, '23 Grand Cherokee.
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